Our Most Frequently Asked Questions

Our Most Frequently Asked Questions

Our Most Frequently Asked Questions

SHIPPING

 

1. Where do you ship your pieces?

At this time, we are shipping our products within the USA. We are working every day toward offering our pieces on an international level.

 

2. Where are your products made?

Our products are handmade and shipped from our studio in Los Angeles, California.

 

3. How long will it take to receive my piece?

Our standard lead time is 4-6 weeks from the time of order. We can often accommodate faster shipping needs, so please contact us.

 

 

CUSTOM WORK

 

4. Do you offer custom studio furniture?

We are always willing and open to accommodate custom order requests. With that being said, weʼve spent years developing our product line to tailor to specific needs in the studio, and we have detailed systems in place to execute our product line efficiently. Custom work requires us to work outside of those systems and therefore, can be much more time consuming and involve extra steps. Depending on your request, this will likely result in an extra fee.

If you are interested in a custom order, please fill out our Custom Order Request Form.

 

5. Can you modify an existing product?

We love to help design the perfect piece for every studio, but a seemingly simple modification to one of our products can often require a significant change in the building process and require hours more labor. If you are interested in product modification, weʼd love to help out but please understand there may be additional costs.

If you are interested in a custom order, please fill out our Custom Order Request Form.

 

 

RETURNS

 

6. What is your return policy?

Our products are handmade to order. As a result, it is impossible to accommodate returns at this time. We take great pride in building high quality, well thought-out pieces that we love to use in our own studios, and we trust youʼll feel the same.